PHOTOGRAPHER GUIDELINE
STEP 1
RECEIVE A REQUEST
Confirm the photoshoot request with Team Sprazzi when customer selects your service
Team Sprazzi will contact you through email (or text) to check your availability. You are responsible to respond within 12 hours.
Sprazzi will send you and customer a confirmation email after customer completes checkout. The confirmation email will include each party’s contact info. Please note that your photoshoot request is not finalized until you receive the confirmation email.
Photographer is responsible for communicating with the customer at least 3 days before the photoshoot date in order to confirm the photoshoot details. Please provide the customer with a specific location for the meeting point with a Google map link.
STEP 2
MEET & SHOOT
Meet the customer at the chosen location for the photoshoot
Arrive at the meeting point at least 10 minutes before the shoot. Please contact customer directly if you can't find him/her at the meeting location.
Break the ice! Say “Hi” with a big smile.
Please be interactive. Customers are not professional models. Please give them friendly feedback and pose instruction during the shoot so they will get more confident and enjoy the experience.
If customer is late, you are still required to remain at the meeting location until the confirmed photoshoot ends unless the photoshoot is officially cancelled by customer.
If you are late for the photoshoot, please let the customer and Team Sprazzi (hello@sprazzi.com) know as soon as possible with the estimated arrival time. We require that photographer compensates for the delayed time by extending the photoshoot end time if customer’s schedule permits.
Most photoshoots are typically within walking distance of public locations. Customer is responsible for any additional fees (e.g. museums, cafes, Uber, transportation, etc.). Also, travel time between locations will be counted as part of the photoshoot.
Customer can change clothes as many times as they want during the photoshoot. Please note that the time to change clothes will be counted as part of the shoot.
Customer can expect that photographer will generally take at least 200-300 photos in total during each hour of a photo session.
STEP 3
SEND ORIGINAL PHOTOS
Send original photos (at least 50 images per hour)
pre-selected by you to hello@sprazzi.com within 2 business days
Select 50 photos (per hour) and send them to hello@sprazzi.com within 2 business days. If you think there will be delay in delivery timing, please communicate with customer in person during the photoshoot and notify hello@sprazzi.com with the estimated delivery time.
It is your decision to select which photos to be shared, and customer is not able to request to review all photos taken during the photoshoot or ask for additional photos that are not selected. Please do not send entire photos from during the photo session.
The files should be original but re-sized JPEG (+1MB per image). Please don’t add watermarks. We don’t provide RAW files.
Team Sprazzi give customer 7 days for selection, and we will notify you with the file names after customer selects their favorites.
If you’re satisfied with the results of the photoshoot, it is possible that we can ask for a permission from customer to feature their photos for your professional website and Sprazzi marketing platform in exchange for editing additional 10 photos. Please let us know when you send original photos.
STEP 4
EDIT PHOTOS
Edit 15 photos (per hour) and send them to hello@sprazzi.com within 3 business days
Edit 15 photos (per hour) and send them to hello@sprazzi.com within 3 business days.
The files should be professionally edited JPEG (high-resolution & print-quality; +10MB per image) in line with your overall portfolio aesthetics. We don’t provide RAW files.
Our promised scope of the editing includes color and lighting adjustments with minor skin & face touch-ups. It is customary for you to edit more photos or do further editing (e.g. body shape, removing objects, etc.).
Customer is not able to share direct feedback during the editing process. Further edit revision requests will not be accepted from the customer after you deliver the final edits.
Customer can request to edit more images in addition to the original package for extra $3.75 USD (per image). The editing level is in line with Sprazzi’s original promised scope.
STEP 5
GET PAID
Get paid after you deliver the original photos to customer successfully
Get paid 75% of the full service amount (determined by you) via PayPal within 3-5 business days to your designated payment account after confirming successful delivery of the original photos.
It is photographer’s responsibility to track income and report income tax after s/he gets paid based on his/her country, and Sprazzi will not be responsible for any legal issues after the payout.
OTHER IMPORTANT INFORMATION
ON-BOARDING & EXIT
Fill out the application form here and send your portfolio images (at least 20 vertical and 20 horizontal) with your B&W squared-size headshot image to hello@sprazzi.com.
Photographers can decide their own service rates in USD (1 vs. 2 hr) and update them anytime. Please consider Sprazzi's 25% fee when you decide the customer price.
We will currently have the following marketing outlets but we will increase more in the future: Sprazzi International Instagram, Sprazzi Korea Instagram, Sprazzi Blog, and Naver Blog (targeting Korean customers).
We will credit your first name when we post your portfolios so customers can easily find you when they book a photoshoot with you on Sprazzi.
Our employment is based on at will. Sprazzi and photographer need to communicate, in writing, to the other party if either wants to terminate this work agreement. This agreement constitutes a freelance arrangement; photographer will be paid on a per project basis.
NDA: photographer will not talk about or share inside information about the business to any similar service or other organization.
Photographer agrees not to solicit any of the company’s clients with whom s/he has engaged in providing services. This clause applies from the time when s/he is introduced to a client until one (1) year from the date of last appointment with the client.
Please learn more about how the service works for customers here.
COPYWRIGHTS
Photographer owns photography copyright but agrees to grant license for final delivered and edited photos to customers for personal use (e.g. social media, blog, website, print, etc.).
Customer must communicate with photographer if the photos are intended to use for commercial.
CANCELATION
By Photographer
Photographer can cancel photoshoot up to 2 weeks before the appointment with no extra charge even though photographer accepted the shoot request.
Photographer can cancel photoshoot 72 hours - 2 weeks between the acceptance and the appointment with a $50 USD fee. The fee will be deducted from photographer's next appointment earnings.
Photographer can cancel photoshoot 72 hours between acceptance and appointment with a $100 USD fee. The fee will be deducted from photographer's next appointment earnings.
Sprazzi will terminate employment with the photographer if s/he cancels the appointment more than 3 times after accepting a request.
By Customer
Customer can cancel photo shoot up to 1 week before the appointment with no extra charge.
Customer can cancel photo shoot 24 hours - 1 week before the appointment for 50% of the full customer fee.
No cancellation request will be accepted less than 24 hours before the photoshoot, and customer will be charged the full service fee.
It is customer’s responsibility to check weather conditions at least 72 hours before the shoot and notify photographer if customer needs to reschedule or cancel. Sprazzi will not accept cancellation request due to last minute weather conditions or forecasts. Photographer may choose some indoor photoshoot locations depends on unpredictable weather conditions.
RESCHEDULE
By Photographer
Photographer is not able to reschedule confirmed photoshoot unless the request was made by customer. If photographer wants to reschedule but customer can’t accommodate with the requested time, photographer’s request will be considered as cancellation alongside with the corresponding policies.
Photographer will receive a $15 USD fee if customer reschedules 24 hours - 1 week before the confirmed scheduled photoshoot if customer chooses a different photographer.
By Customer
Customer can reschedule up to 1 week before the scheduled shoot with no extra charge.
Customer can reschedule 24 hours - 1 week before the scheduled shoot with a $30 USD change fee.
Reschedule request will be accepted only if initially chosen photographer or other available photographer is able to accommodate reschedule request within updated time availability. If Sprazzi photographers can’t accommodate the updated time availability, the reschedule request will be considered a cancellation.
It is custome'r’s responsibility to check weather conditions at least 72 hours before the shoot and notify photographer if customer needs to reschedule or cancel. Sprazzi will not accept cancellation request due to last minute weather conditions or forecasts. Photographer may choose some indoor photoshoot locations depends on unpredictable weather conditions.
DELAY
By Photographer
Photographer is required to compensate for any delayed amount of time if customer’s schedule permits.
If photographer is unable to complete the full photoshoot due to a delay greater than 10 minutes on his/her part, Sprazzi will deduct the amount of lost time when Sprazzi payouts to photographer.
By Customer
If customer is late for the shoot, the delayed time will be counted as part of total photoshoot duration.
NO-SHOW
By Photographer
Photographer will be required to pay the full amount of the photoshoot fee if s/he misses the appointment, and Sprazzi may terminate the employment status with the photographer unless there is an understandable emergency that can be documented.
By Customer
Photographer is required to stay at the chosen location for the photoshoot duration unless there is subsequent notice from either customer or Sprazzi regarding a delay.
Customer will be charged the full service fee if customer doesn’t show up without notice, and photographer will still receive 75% of the full customer fee If customer doesn’t show up.